ECPay

Open an online store without hassles and solve problems with payment services, logistic services, and E-invoices all at once.

The first fintech service company in Taiwan
Integrated payment platform with the most value-added services

Payment services: Credit card, ATM, Web ATM, convenience store payment code

Logistics: Pickup service with 3 major convenience store chains and home delivery

E-invoices: B2C/B2B, mobile POS E-invoice

ECPay has been committed to solving various challenges with online and offline payment services since its establishment in 1996. ECPay has already successively completed connecting with major banks and payment services with the four major convenience store chains in Taiwan, providing multiple payment options, convenience store pickup services, and home delivery with offline logistics services, as well as offering services such as a full- fledged E-invoice system, mobile payment system, and bank gateway system serving over 200,000 customers.

Solutions

Full-featured Payment Services

We provide a variety of payment tools, including credit cards, ATM transfers, convenience store payment code ,etc., which can all be used without applying to each individual bank and convenience store.

Accept Credit Card Payment

Support domestic and international credit cards

(VISA/MASTERCARD/JCB/UnionPay)

※ UnionPay and International credit cards available to contracted merchants ONLY

Full payment/installments plan
Credit card rewards programs
Recurring payments
Saving Cards

Support: Quick and easy payment without revealing your actual card information; Apple Pay service is available to contracted merchants.; Google Pay service is currently undergoing integration and not available

ATM / Web ATM: Web ATM transfer and ATM virtual account number payment services from multiple banks are supported.

Convenience store
payment code / Bar code: Consumers can print out payment slips with codes from kiosks in convenience stores, or print payment code in advance at home and pay in store. Support over 10,000 convenience stores including 7- ELEVEN, Family Mart, Hi-Life, and OK Mart across Taiwan.

Logistics

We cooperate with four major convenience store chains and one major delivery service to provide various logistics delivery options, including home-to-warehouse shipping/convenience store pickup, convenience store self drop-off/pickup and home delivery.

Home-to-warehouse shipping,
convenience store pickup: Sellers deliver packages to the designated logistics center and buyers can pick them up at the designated convenience stores on the following day.

Convenience store
self drop-off / pickup: Sellers drop off packages in the nearest convenience stores, and buyers can pick them up at the designated convenience stores in two days.

T-cat Home Delivery: Pick up your packages at home today and deliver them tomorrow

Cross-border Logistics: Store pickup and home delivery are now available in Singapore, Malaysia and Hong Kong.

E-invoice Services

One-stop E-invoice issuance provides not only a complete system for B2B and B2C E-invoice but also connection with payment and logistics services to make it easy for merchants to connect and use.

Provide B2B/B2C e-invoice issuance: Provide Turnkey transfer operations, multiple print formats and notification methods, plus email layout settings.

Complete invoice functions

Online batch invoicing and allowancing.
Downloading invoicing file.
Search issuance of invoices and allowances.
Setting E-invoice alphabetic letters number.

printed invoice: When consumers receive notification of winning/consumer invoices, they can print it out from kiosks at any 7-ELEVEN and FamilyMart store. (Taiwan only)

Mobile POS E-invoice Service: E-invoices are connected to POS devices for multiple sales applications. May be applied to various sales scenarios, not restricted by locations.; This service only supports ACLAS mobile POS devices currently.

Fees

Individual/Corporate merchant

Services
Credit cards (Full payment/Reward points/Installments plan)	Domestic card 2.75% per transaction Overseas card available to contracted merchants ONLY Minimum NT$5, amount less than NT$5 will be calculated as NT$5
ATM/Web ATM	1% per transaction Minimum NT$15, amount less than NT$15 will be calculated as NT$15
Convenience store code	NT$30 per transaction
Convenience store bar code	NT$15 per transaction
Logistics	Minimum shipping fee NT$55 per transaction Convenience store pay-on-pickup fee 0.75% per transaction
E-invoices	New users: setup fee NT$3,600/ service fee NT$6,000/ 200,000 invoices (year) Renewal users: service fee NT$6,000/ 12,000 invoices (year) service fee NT$12,000/ 120,000 invoices (year) service fee NT$18,000/ 200,000 invoices (year) For invoices more than 200,000/year, please consult with the sales representative.
	Customer SMS notification fee (optional): NT$1.5 per notification ibon-printed winning/consumer invoices: NT$20 per invoice famiport-printed winning invoices: NT$20 per invoice
Note1：Setup fee is a one-time charge, while service fee is charged based on the period specified within the contract. Note2：Taxes are not included in the listed rates and prices. The final rate is subject to an additional 5% business tax.

Contracted merchant

Services
Credit cards (Full payment/Reward points/Installments plan)	Please consult with the sales representative for details.	Setup fee: NT$5,000 Service fee: NT$10,000/ year NT$17,000/2 years NT$22,500/3 years
ATM/Web ATM	1% per transaction Minimum NT$15, amount less than NT$15 will be calculated as NT$15
Convenience store code	NT$30 per transaction
Convenience store bar code	NT$15 per transaction
Logistics	Minimum shipping fee NT$52 per transaction Please consult with the sales representative for convenience store pay-on-pickup fee.	Setup fee: NT$5,000 Service fee: NT$5,000/year
E-invoices	New users: setup fee NT$3,600/ service fee NT$6,000/ 200,000 invoices (year) Renewal users: service fee NT$6,000/ 12,000 invoices (year) service fee NT$12,000/ 120,000 invoices (year) service fee NT$18,000/ 200,000 invoices (year) For invoices more than 200,000/year, please consult with the sales representative.
	Customer SMS notification fee (optional): NT$1.5 per notification ibon-printed winning/consumer invoices: NT$20 per invoice famiport-printed winning invoices: NT$20 per invoice
Note1：Setup fee is a one-time charge, while service fee is charged based on the period specified within the contract. Note2：Taxes are not included in the listed rates and prices. The final rate is subject to an additional 5% business tax.

Services	Individual/Corporate merchant	Contracted merchant
Credit cards (Full payment/Reward points/Installments plan)	Domestic card 2.75% per transaction Overseas card available to contracted merchants ONLY Minimum NT$5, amount less than NT$5 will be calculated as NT$5	Please consult with the sales representative for details.	Setup fee: NT$5,000 Service fee: NT$10,000/ year NT$17,000/2 years NT$22,500/3 years
ATM/Web ATM	1% per transaction Minimum NT$15, amount less than NT$15 will be calculated as NT$15
Convenience store code	NT$30 per transaction
Convenience store bar code	NT$15 per transaction
Logistics	Minimum shipping fee NT$55 per transaction Convenience store pay-on-pickup fee 0.75% per transaction	Minimum shipping fee NT$52 per transaction Please consult with the sales representative for convenience store pay-on-pickup fee.	Setup fee: NT$5,000 Service fee: NT$5,000/year
E-invoices	New users: setup fee NT$3,600/ service fee NT$6,000/ 200,000 invoices (year) Renewal users: service fee NT$6,000/ 12,000 invoices (year) service fee NT$12,000/ 120,000 invoices (year) service fee NT$18,000/ 200,000 invoices (year) For invoices more than 200,000/year, please consult with the sales representative.
	Customer SMS notification fee (optional): NT$1.5 per notification ibon-printed winning/consumer invoices: NT$20 per invoice famiport-printed winning invoices: NT$20 per invoice
Note1：Setup fee is a one-time charge, while service fee is charged based on the period specified within the contract. Note2：Taxes are not included in the listed rates and prices. The final rate is subject to an additional 5% business tax.

API specifications for developers

We provide various integrated APIs, SDK toolkits and technical documents for payment, logistics, and E-invoices services to developers to use ECPay System.

Full-featured Payment Services：

All-In-One API document

Downloading

Embedded Checkout Page (Web) API Document

Downloading

Embedded Checkout Page (APP) API Document

Downloading

Logistics：

Logistics API Specification

Downloading

E-Invoice Services：

Business-to-Consumer (B2C)
E-Invoice API Specification